Questions and Answers!

Emm Ryan is committed to providing the best customer service experience possible during your hair appointment. So we decided we would be going "green" for bookings and communications through our online, paperless system with Fresha! From scheduling your next appointment rescheduling a new time or if you need to cancel. Our online bookings have the info you need -we've got it all covered in one place so that there are no surprises or hidden fees. Check out the most commonly asked questions we get asked! You can ask us questions through Facebook messenger & Instagram chat online or submit your email here. Emm and Ryan only check online messages at the beginning and end of each day.

Parking!

Limited parking is available behind the salon (free); please check Google maps if this is your first visit to Emm Ryan Salon as you must ensure you factor in enough time to find parking prior to your appointment.

Remember: We are a CBD located salon and you should factor in travel time.

This allows us to provide you with the best service for you.

NOTE: We cannot guarantee that there will be parking available behind the salon at all times, and we do not take responsibility for clients’ late arrivals due to parking/traffic.

Paid parking is also available on the street in front of the salon and in the surrounding areas.

Booking online… we need to know you are definitely coming to your appt! It’s for this reason we require your credit card information to secure an appt! Your card is NOT CHARGED unless you cancel within 12 hours of your start time or NO SHOW to the appointment. (See our current Cancellation Policy (subject to change during busy times of year, or peak times ie: New Year, public holidays etc).